This Cookie Policy explains how Skode Technologies ("SkedX," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at https://skode.ai or use our Services. It explains what these technologies are, why we use them, and your rights to control them.
Your cookie settings
Your cookie choice applies on skode.ai and in the SkedX CRM.
1What are cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and deliver reporting information to website operators. Cookies set by the website owner are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies."
2Types of cookies we use
2.1Strictly necessary cookies
These cookies are essential for the website to function and cannot be disabled in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, the Services cannot function properly.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| skode_consent | SkedX (first-party cookie on .skode.ai — the website and the CRM) | Stores your choice (accept or reject) so neither skode.ai nor the SkedX CRM asks again until it expires | 12 months after accepting; 6 months after rejecting |
| skode-theme | SkedX (localStorage, marketing site) | Remembers your light / dark theme preference | Until you clear browser storage |
| skode-utm-history | SkedX (localStorage, marketing site) | Records UTM parameters from your arrival URL so attribution on any form you submit is accurate | Until you clear browser storage |
| skode-chat-open | SkedX (sessionStorage, marketing site) | Remembers whether the chat widget was open in this tab | Until you close the tab |
| skode_sessionid | SkedX (CRM app at app.skode.ai) | Authenticated session. HTTP-only, Secure in production, SameSite=Lax, 7-day maximum lifetime. | Up to 7 days |
| csrftoken | SkedX (CRM app at app.skode.ai) | Protects against cross-site request forgery | Session |
We also use localStorage inside the CRM app for UI preferences: field_configs, theme, chat-panel-minimized, chat-active-thread, and STORAGE_KEY_ACTIVE_ORG. These remain until you clear your browser or log out.
2.2Analytics and advertising cookies
We use these to understand how people use skode.ai and to measure our ads. On most pages they load only after you accept them; on the pages you reach from our ads, when the page opens. Details are in our Privacy Policy.
2.3Functional preferences
The only functional preferences we store are listed under § 2.1 above (skode-theme, skode-chat-open, the CRM-app preferences).
3Other tracking technologies
In addition to cookies, we may use the following technologies:
- Web Beacons (Pixel Tags): Small transparent images embedded in emails or web pages that allow us to track whether an email has been opened or a page has been visited.
- Local Storage: Data stored in your browser that persists across sessions, used for storing application preferences and cached data.
- Session Storage: Temporary data stored in your browser for the duration of a single session, cleared when you close your browser tab.
4How to manage cookies
You can control and manage cookies in several ways:
4.1Cookie consent banner
When you first visit our website, a cookie consent banner will appear allowing you to accept or reject non-essential cookies. You can change your preferences at any time in the cookie settings at the top of this page — the "Cookies" link in the footer of every page leads here. The same choice applies in the SkedX CRM (crm.skode.ai). We remember your choice — for 12 months if you accept, for 6 months if you reject — and then ask once more.
4.2Browser settings
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in popular browsers:
- Google Chrome: chrome://settings/cookies
- Mozilla Firefox: about:preferences#privacy
- Safari: Preferences > Privacy
- Microsoft Edge: edge://settings/privacy
Please note that disabling cookies may affect the functionality of our website and your ability to use certain features.
4.3Turning analytics and advertising cookies off
You can turn them off at any time by (i) clicking “Reject Non-Essential” on our banner or “Turn analytics off” in the settings on this page, (ii) deleting the skode_consent cookie to be asked again, or (iii) enabling the Global Privacy Control signal in a supported browser.
5Our analytics and advertising partners
Who receives what, and why, is set out in our Privacy Policy. In the SkedX CRM (crm.skode.ai) the same consent rule applies — one choice covers both.
6Global Privacy Control and do-not-track signals
We honour the Global Privacy Control (GPC) browser signal. When your browser transmits Sec-GPC: 1, we treat it as a “Reject Non-Essential” choice: our analytics and advertising tags do not load on any page of skode.ai, no analytics or advertising cookies are set, and we display a visible in-page confirmation that your opt-out preference has been honoured. This handling complies with California Civil Code § 1798.135 and 11 CCR § 7025 as in force from 1 January 2026.
We also respect the legacy Do-Not-Track (DNT) signal in the same way: if your browser sends DNT, we do not set non-essential cookies.
We do not sell your personal information. We use advertising cookies to measure and show our own ads; Global Privacy Control, Do-Not-Track and the choices above all turn that off. We publish a “Do Not Sell or Share My Personal Information” link in our site footer and in our California Privacy Notice.
6ABrowser extension storage
The SkedX Flow Chrome browser extension does not set cookies on websites you visit. Instead, it uses Chrome’s chrome.storage.local API to store a small number of items inside the extension’s own private storage area, which is not accessible to any website and is not transmitted to advertisers, ad networks, or third parties.
| Key | Purpose | Duration |
|---|---|---|
| skode-flow.session | Access token + user/org metadata for authenticating to your Flow backend | Until sign-out, token expiry, or uninstall |
| skode-flow.baseUrl | Your SkedX Flow backend URL (e.g. https://flow.skode.ai) | Until changed or uninstall |
| skode-flow.enabled-sites | List of sites you have granted the extension permission to run on | Until revoked or uninstall |
| skode-flow.telemetry-opt-in | Whether anonymous usage telemetry is enabled (default: off) | Until changed or uninstall |
Uninstalling the extension from chrome://extensions immediately clears all of the above. See our Extension Privacy Notice for full detail.
7Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
8Contact us
If you have questions about our use of cookies, please contact us:
- Email: [email protected]
- Privacy Policy: View our Privacy Policy
9Related policies
See our Legal & Compliance Center for all policies. Most relevant to cookies and tracking:
- Privacy Policy — how we handle personal data.
- Opt-In & Consent Policy — consent for tracking and messaging.
- GDPR & UK GDPR Rights and CCPA Notice — regional privacy rights.
- Security — how we protect your data.
Write to [email protected]. A person answers.