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Glossary · CRM

E-invoicing

Updated 28 March 20261 min read

The electronic exchange of invoice documents between a supplier and buyer in a structured digital format that enables automatic processing.

E-invoicing goes beyond simply sending a PDF via email. True e-invoicing involves transmitting invoice data in a machine-readable format (like XML or JSON) that can be automatically validated and processed by the recipient's system.

Many countries now mandate e-invoicing for tax compliance — including India (GST e-invoicing), the EU (PEPPOL), and others. CRMs with built-in e-invoicing capabilities can generate compliant invoices automatically.

Key components

  • IRN (Invoice Reference Number) — unique identifier for each e-invoice
  • QR Code — embedded verification data
  • Digital Signature — cryptographic proof of authenticity

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