# Buy a plan or add seats > To buy a plan or add seats in SkedX Accounts (accounts.skode.ai), an organization owner or admin opens Buy seats, picks the app’s tab, chooses Monthly or Yearly, sets the seats with − and + inside the plan’s card, optionally adds a GSTIN under Invoice to, and clicks Pay … and subscribe — Pay now is only the days until the bill date, and one approval sets the monthly amount. Seats are live straight away and the invoice is in Billing. If someone else pays, the one-app page has “Someone else paying? Send the request to finance”. Overview shows each product’s plan and how many seats are used. A change shows in every SkedX app at once — CRM, Flow, Form and Automate. Buy seats inside an app opens the Buy page with one more user filled in, and Back to the app returns you. Fewer users start on your bill date: if more people use the app than you keep, you choose who loses access, and each app turns them off that day (nobody is deleted). An app with more people than users paid shows its admins “4 people · 3 paid” with Add a user; nobody is cut off. A person turned off sees “Your access is turned off” in SkedX CRM. Product: SkedX Accounts · Topic: Plans & billing · Draft — steps not yet re-verified in the live product · Updated 2026-11-06 Every SkedX app’s plan and seats are bought in one place: Accounts. Each seat is one person who can use that app. Only an owner or admin of your organization can buy or change a plan. ## Video (1:39) Watch: https://skode.ai/help/accounts/plans-and-billing/buy-a-plan-or-add-seats/ · MP4: https://skode.ai/help/videos/accounts/plans-and-billing/buy-a-plan-or-add-seats.mp4 · Short: https://skode.ai/help/videos/accounts/plans-and-billing/buy-a-plan-or-add-seats-short.mp4 - 0:09 Step 1: See what you have - 0:17 Step 2: Open Buy seats and pick the app - 0:22 Step 3: Choose how many seats - 0:30 Step 4: Add your GSTIN (India, optional) - 0:37 Step 5: Pay - 0:49 Step 6: See it in your app - 1:03 Step 7: Keep fewer users - 1:19 Step 8: More people than users paid - 1:31 Step 9: Or send it to your finance team Transcript: Add users to any SkedX app, or keep fewer, in one place: your SkedX account. Every app shows the change at once. Open Overview. Each app shows its plan and how many seats are in use, like three of three, with Add seats. Click Buy seats. Pick the app's tab, then Monthly or Yearly. In your plan's card, set the seats with minus and plus. The bar shows what you pay every month, and what you pay now. For a GST invoice in your company's name, add your GSTIN under Invoice to. Pay now is only the days until your bill date. Click Pay and subscribe. One approval pays today and sets the monthly amount, and the seats are live at once. In any SkedX app, Buy seats on the Users page opens your SkedX account with one more user filled in. After you pay, Back to CRM takes you to where you were, and every app shows the new seats. To keep fewer users, open Billing and click Users on the plan. Set how many to keep: the lower number starts on your bill date. Tick who to turn off, then click Use two users from that date. Nobody is deleted, and an admin can turn them back on. When an app has more people than users paid, its admins see four people, three paid, with Add a user. Nobody is cut off: add a user, or turn someone off. If someone else pays your bills, the page for one app, like a yearly plan, has Send the request to finance. They get a link to pay. ## Step 1: See what you have Open **Overview**. Each app shows its plan and how many seats are in use, for example **3 of 3 seats in use**, with **Add seats ->** or **See plans ->**. Open it directly: https://accounts.skode.ai/ ## Step 2: Open Buy seats and pick the app Click **Buy seats** in the left menu. Choose the app’s tab, then **Monthly** or **Yearly**. What you pick joins one order — see [Buy several SkedX products on one bill](https://skode.ai/help/accounts/plans-and-billing/buy-several-products-on-one-bill/). Open it directly: https://accounts.skode.ai/buy ## Step 3: Choose how many seats In your plan’s card, set **Seats** with **−** and **+**. The bar shows **Every month** and **Pay now** as you go; **Review and pay** takes you to the order. ## Step 4: Add your GSTIN (India, optional) For a GST invoice in your company’s name, fill in **GSTIN (optional)** under **Invoice to** — see [Add your invoice details](https://skode.ai/help/accounts/plans-and-billing/add-your-invoice-details/). ## Step 5: Pay **Pay now** is only the days until your bill date, for what you add or change today. Click **Pay … and subscribe**: one approval pays today and sets the monthly amount. Seats are live the moment it succeeds, and the invoice is in **Billing**. ## Step 6: See it in your app In any SkedX app, **Buy seats** on the Users page opens Buy with one more user filled in. After you pay, **Back to** the app — **Back to CRM**, for example — takes you to where you were. The new seats show in every SkedX app — CRM, Flow, Form and Automate — the moment the payment lands. ## Step 7: Keep fewer users Open **Billing** and press **Users** on the plan. Set how many users to keep with **−** and **+**. You have paid for this month, so the lower number starts on your **bill date**. If more people use the app than you keep, tick who to turn off, then press **Use … users from** your bill date. On that day each app turns them off — nobody is deleted, and an admin can turn them back on after adding a user. What they see: [Turn someone off in every SkedX app](https://skode.ai/help/accounts/your-organization/turn-someone-off-in-every-skode-app/#what-they-see). Open it directly: https://accounts.skode.ai/billing ## Step 8: More people than users paid When an app has more people than users paid — for example after a plan’s month ended — its admins see **4 people · 3 paid** and **Add a user** on the Users page. Nobody is cut off: add a user, or turn someone off on that page. ## Step 9: Or send it to your finance team Someone else pays the bills? The page for one app — a yearly plan, for example — has **Someone else paying? Send the request to finance**. Enter their email and phone and click **Send request**. They get a link to pay. Open it directly: https://accounts.skode.ai/buy ## Common questions ### Can I stop a plan from renewing? Yes. Open **Billing**, press **Manage** on the plan, then **Cancel**. It takes a code we email you, and you keep access until the end of the month you paid for — see [Cancel a plan](https://skode.ai/help/accounts/plans-and-billing/cancel-a-plan/). ### I paid, but my app still says the seats are full. The app is told the moment the payment lands. Switch back to the app’s tab — it reads the count again. Still full? The new seat may already be taken: open **Users** in the app to see who has one. ### Will lowering users delete anyone? No. On your bill date the people you chose are turned off in that app. Their records and history stay, and an admin can turn them back on once there is a free user. ### What does someone who was turned off see? In SkedX CRM: **Your access is turned off** — an admin of your company can turn it back on — with **Use another account**. It never names your company. See [Turn someone off in every SkedX app](https://skode.ai/help/accounts/your-organization/turn-someone-off-in-every-skode-app/#what-they-see). ### Why can’t I see the Pay button? Only an owner or admin of your organization can buy or change a plan. Ask one of them, or ask them to make you an admin. ### I pressed “Upgrade to Pro” in another SkedX app. Which plan does Buy open? The plan the button names, already chosen in your order. A higher plan than yours starts today. Check the users, then pay — or pick another plan card first. Videos and screenshots © 2026 SkedX, with sample data only. Share and link to them freely; copying the SkedX product or its design is not allowed. Terms: https://skode.ai/terms/ ## Related guides - Remove someone from your team in SkedX CRM: https://skode.ai/help/crm/team/remove-someone-from-your-team/ - Download your invoices and credit notes: https://skode.ai/help/accounts/plans-and-billing/download-your-invoices/ - See every automation on the Workflows page — and what starts each one: https://skode.ai/help/flow/automation/see-every-automation-on-the-workflows-page/ - Buy several SkedX products on one bill: https://skode.ai/help/accounts/plans-and-billing/buy-several-products-on-one-bill/ - Cancel a plan, and undo it before it ends: https://skode.ai/help/accounts/plans-and-billing/cancel-a-plan/ - Add your invoice details — GSTIN, tax number and address: https://skode.ai/help/accounts/plans-and-billing/add-your-invoice-details/ - Get a seat in SkedX Form: https://skode.ai/help/forms/team/get-a-seat-in-skode-form/ - Turn someone off in every SkedX app: https://skode.ai/help/accounts/your-organization/turn-someone-off-in-every-skode-app/ - Remove someone from your company in every SkedX app: https://skode.ai/help/accounts/your-organization/remove-someones-access/ Source: https://skode.ai/help/accounts/plans-and-billing/buy-a-plan-or-add-seats/