# Download your invoices and credit notes

> In SkedX Accounts, open Billing and find Invoices. Every payment — plans, added users, wallet top-ups and autopay charges — has an invoice: a GST tax invoice for a company in India, an export invoice with no GST for one abroad. Press PDF on its row, or click its number to open it, then Download PDF or Print. When money goes back to you, a credit note appears in the same list above the invoice it reduces: its own number (CN/26-27/00001, or CNE/… against a dollar invoice), "for" the invoice number, a Credit note pill, the amount with a minus sign and its own PDF. The invoice then says Part refunded, or Refunded when the whole amount came back; the invoice itself is never changed. The credit note is the GST document for the refund: it names the invoice it is against and gives back the taxable value and the GST (CGST + SGST, or IGST) the way that invoice was taxed. Every owner and admin and the invoice email get it by email with the PDF. The money goes back to the card or account that paid, usually within 5–7 working days, depending on the bank. Activity on Billing lists it as Refund.

Product: SkedX Accounts · Topic: Plans & billing · Draft — steps not yet re-verified in the live product · Updated 2026-11-06

Every payment has an invoice, and every refund a credit note. They all live in Billing -> Invoices.

## Video (0:50)

Watch: https://skode.ai/help/accounts/plans-and-billing/download-your-invoices/ · MP4: https://skode.ai/help/videos/accounts/plans-and-billing/download-your-invoices.mp4

- 0:01 Step 1: Find your invoices
- 0:11 Step 2: Open an invoice
- 0:18 Step 3: When money comes back
- 0:31 Step 4: What the credit note shows
- 0:43 Step 5: The credit note by email

Transcript:

Every SkedX payment has an invoice on Billing. Click an invoice's number to open it, or press PDF to save it. On the invoice, press Download PDF for the tax invoice, or Print. When money comes back, a credit note appears above the invoice it reduces, with its own number and its own PDF. The invoice says Part refunded, or Refunded when the whole amount came back. The credit note names the invoice it is against, and gives back the GST the way that invoice was taxed. Total credit is what went back to the card or account that paid. Every owner and admin, and the email your invoices go to, get the credit note by email, with its PDF.

## Step 1: Find your invoices

Open **Billing** and find **Invoices**. Every payment has one — plans, added users, wallet top-ups and autopay charges. Click an invoice’s number to open it, or press **PDF** to save it.
Open it directly: https://accounts.skode.ai/billing#invoices

## Step 2: Open an invoice

On the invoice, press **Download PDF** for the tax invoice, or **Print**. A company in India gets a GST invoice; a company abroad gets an export invoice with no GST.

## Step 3: When money comes back

A refund gets a credit note, listed above the invoice it reduces: its own number, **Credit note** and its **PDF**. The invoice says **Part refunded**, or **Refunded** when the whole amount came back.

## Step 4: What the credit note shows

The credit note names the invoice it is against and gives back the GST the way that invoice was taxed. **Total credit** is what went back to the card or account that paid.

## Step 5: The credit note by email

Every owner and admin, and the email your invoices go to, get the credit note by email with its PDF attached.

## Common questions

### Why is there no GST on my invoice from outside India?

SkedX exports its service under a Letter of Undertaking (LUT), so no Indian GST is charged. The invoice says so and shows that year’s LUT number.

### Why is there an amount with a minus sign?

That row is a credit note: money given back to you against the invoice it names. The invoice itself is never changed — the credit note reduces it.

### When does the refunded money reach me?

Usually within 5–7 working days, back to the card or account that paid, depending on your bank.

### Is the credit note a GST document?

Yes. It has its own number, the invoice it is against, and the taxable value and GST given back — CGST and SGST, or IGST — the same way that invoice was taxed. Keep it with the invoice for whoever files your GST.

### Where are wallet top-up invoices?

In the same Invoices list as plan payments. A refunded top-up also takes its credit back out of the wallet.

### Can I see refunds in Activity?

Yes. Activity on Billing lists each one as **Refund**, with its credit note number and the amount.

### Are autopay invoices emailed?

The first one is; the rest wait here unless **Email every invoice** is on in Invoice details. A credit note is always emailed.

### Will my old invoices change if a company name or address changes?

No. Every invoice and credit note keeps the seller’s name, address, GSTIN and letterhead it was issued with, and the buyer details it was made out to. Only invoices issued after a change carry the new details.

### The company name or GSTIN on my invoice is wrong.

Fill in **Invoice details** on Billing — see Add your invoice details.

Videos and screenshots © 2026 SkedX, with sample data only. Share and link to them freely; copying the SkedX product or its design is not allowed. Terms: https://skode.ai/terms/

## Related guides
- Add your invoice details — GSTIN, tax number and address: https://skode.ai/help/accounts/plans-and-billing/add-your-invoice-details/
- Your autopay: change the card or UPI, and fix a payment that didn’t go through: https://skode.ai/help/accounts/plans-and-billing/change-the-card-or-upi-on-your-autopay/
- Buy a plan or add seats: https://skode.ai/help/accounts/plans-and-billing/buy-a-plan-or-add-seats/

Source: https://skode.ai/help/accounts/plans-and-billing/download-your-invoices/