# Renew a plan whose month has ended > When one SkedX plan’s month has ended (for example SkedX Call after a free month) while your other plans still run, SkedX Accounts → Billing shows " needs renewing" with how many of its 7 days of grace are left. Renew with autopay opens the one cart: the plans you already pay for say "Paid to ", the ended one says "Renewal". Today you pay only that plan, from the day its month ended to your bill date (the date your other plans renew) — its date is kept, so the days you used are paid and nothing is charged twice. You approve ONE autopay for everything, charged on your bill date every month; the old autopay stops once the new one is approved. If nothing else is running, or the 7 days have passed, the plan is renewed on its own from the renew page instead. Product: SkedX Accounts · Topic: Plans & billing · Draft — steps not yet re-verified in the live product A plan’s month ended but your others still run? Renew it onto your one bill — you pay only the days up to your bill date. ## Step 1: Or see it in the CRM When SkedX Call is the plan that needs renewing, the CRM tells you too, at the top of every page: how long calling still works and **Renew Skode Call**, which opens Billing in your SkedX account. A team member who is not an owner or admin sees **Ask an admin** instead. The CRM itself keeps working — only calling stops if it is not renewed. ## Step 2: See which plan needs renewing Open **Billing**. A card names the plan that needs renewing and how long it still works. Press **Renew with autopay**. Open it directly: https://accounts.skode.ai/billing ## Step 3: Check the cart The cart opens with everything you pay for. The plans that are paid say **Paid to** your bill date; the one whose month ended says **Renewal**. You can change its users or numbers here too. ## Step 4: Pay only the days it was used The gold box says what today’s amount covers: the plan from the day its month ended to your bill date — the days you used are paid, nothing twice. Press **Pay … and subscribe** and approve the autopay in your bank’s app. ## Step 5: One bill from then From your bill date every plan renews together on one autopay: **Every month**, charged on the same day each month. Your old autopay stops once the new one is approved. ## Common questions ### Does my CRM stop if SkedX Call is not renewed? No. Only calling stops after its days of grace; enquiries, contacts, tasks and everything else in the CRM keep working. ### Do I pay for the days after the month ended? Yes, once: the plan kept working during its days of grace, so today’s amount runs from the day its month ended to your bill date. Nothing is charged twice — the plans that are already paid cost nothing today. ### What if more than 7 days have passed? The plan is paused after its 7 days. Renew it from Billing: its new month starts the day you pay. ### What if no other plan is running? Then there is no bill to join: Billing renews it on its own, for a whole month from the day its month ended. ### Will my old autopay still take money? No. Until you approve the new autopay the old one keeps running; once the new one is approved and paid, the old one stops. ### Why is Every month bigger than Pay now? They are two different amounts. **Pay now** is what you pay today: only the plan being renewed, up to your bill date. **Every month** is your one autopay from the bill date, for all your plans together. It replaces your old autopay, so it is not charged on top of it. ### Can I renew SkedX Call with fewer users? Yes. On the SkedX Call card in the cart, press **−** next to **Users** before you pay. You pay for the users you keep, today and on your autopay. The shared minutes go down with the users. Fewer users does not choose who can call: set that in the CRM under **Settings -> Users -> Roles -> Calls**. To remove a number, release it in the CRM. Videos and screenshots © 2026 SkedX, with sample data only. Share and link to them freely; copying the SkedX product or its design is not allowed. Terms: https://skode.ai/terms/ ## Related guides - Buy several SkedX products on one bill: https://skode.ai/help/accounts/plans-and-billing/buy-several-products-on-one-bill/ - Cancel a plan, and undo it before it ends: https://skode.ai/help/accounts/plans-and-billing/cancel-a-plan/ - Add your invoice details — GSTIN, tax number and address: https://skode.ai/help/accounts/plans-and-billing/add-your-invoice-details/ - Your autopay: change the card or UPI, and fix a payment that didn’t go through: https://skode.ai/help/accounts/plans-and-billing/change-the-card-or-upi-on-your-autopay/ Source: https://skode.ai/help/accounts/plans-and-billing/renew-a-plan-whose-month-ended/