# Add an enquiry by hand

> In SkedX CRM, add one enquiry by hand from the Enquiries list: click New enquiry (or open crm.skode.ai/leads?action=create). The New enquiry form shows the fields your layout puts on it. It needs a name and a way to reach the person — a phone number OR an email (either one is enough, unless your admin made Email required). A field the system fills, such as Attribution Source, is not on the form. Date fields open a calendar over the form. Click Create; the record opens and its stage, owner and next steps follow your workspace rules.

Product: SkedX CRM · Topic: Profiles · Draft — steps not yet re-verified in the live product

Someone called, messaged on WhatsApp or walked in — add them in a minute. A phone number is enough; you do not need their email.

## Step 1: Open the New enquiry form

On **Enquiries**, click **New enquiry**. The **New Enquiry** form opens over the list.
Open it directly: https://crm.skode.ai/leads?action=create

## Step 2: Give a name and a way to reach them

Type the name, then a **Mobile** or **Phone** number or an **Email** — one of them is enough. Until there is one, the **Create** button stays off and says Add a phone or an email — an enquiry needs a way to reach them.

## Step 3: Fill in what you know

Fill any other field your layout shows. A date field opens a calendar over the form — on a phone, a sheet from the bottom. Each value has one box, even when your layout places it twice.

## Step 4: Create

Click **Create Enquiry**. It stays at the bottom of the form however far you scroll. While something is missing it is off, and the line above it says what — for example Enter a name to continue. The record then opens, ready for its first call, message or follow-up.

## Common questions

### Do I need an email?

No. A phone number or an email is enough. If your admin made Email required in the layout, the form asks for it.

### Why is Attribution Source not on the form?

SkedX fills it in itself — from your website, Meta ads or a connected app — so nobody has to type it. On the record it shows as a label you cannot edit.

### Which fields does the form show?

The ones your layout puts on it. An admin changes them in the layout editor.

### Can I add straight into a profile, like Prospects?

Yes. Open that profile’s list and click its New button. The form is titled with the profile’s name, shows that profile’s fields, and the record lands in it.

### What priority does a new enquiry get?

Your Priority field’s default if your admin set one, otherwise Medium. You can pick another before you create it.

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## Related guides
- Choose where deals start on your stages: https://skode.ai/help/crm/profiles/choose-where-deals-start/
- Reading a profile page: https://skode.ai/help/crm/profiles/the-profile-page/
- What Today's agenda shows on your dashboard: https://skode.ai/help/crm/tasks/what-todays-agenda-shows/

Source: https://skode.ai/help/crm/profiles/add-an-enquiry/