# Go to the next enquiry without going back to the list > In SkedX CRM, open an enquiry from the Enquiries list or any profile list and move through that same list — same filters, same order — with Previous and Next. On a phone they sit in the bar at the bottom of the enquiry, with your place in the list (for example “3 / 40”) between them. On a computer they are the arrows at the top right, or the keys j or → (next) and k or ← (previous); Esc goes back to the list. The list stays ready while it is on your screen or you keep opening enquiries from it, and an enquiry opened in a new tab keeps it; after 30 minutes in which you use neither, the bar shows “Back to Enquiries” — open the list again to pick up. Opened from My day, a My Work list, search results or the notifications bell, Previous and Next walk that list instead, in the order it showed. A contact opened from Contacts or a profile built on Contacts gets the same arrows at the top right of the Contact page. An enquiry opened from a task, a chat or a link has no list behind it, so it shows “Back to Enquiries” instead of Previous and Next. Product: SkedX CRM · Topic: Profiles · Draft — steps not yet re-verified in the live product Working through a list — calling each enquiry, updating each status — you never need to go back to the list in between. Next opens the one after, in the order you chose. ## Step 1: Open an enquiry from the list Go to **Enquiries** or any profile, filter or sort the list the way you want to work it, and open the first enquiry. Previous and Next follow this list — its filters, its order, and a saved view if one is open. Ten filtered out of a thousand means you walk those ten. Open it directly: https://crm.skode.ai/leads ## Step 2: On a phone: Previous and Next at the bottom At the bottom of the enquiry, **Next** opens the next one in your list and **Previous** the one before it. Between them is your place in the list — “3 / 17”. Your phone’s back gesture takes you to the list, not through every enquiry you stepped past. ## Step 3: From My day, search or the bell Open a person from **My day**, a **My Work** list, your **search** results or the **notifications** bell, and Previous and Next walk that list — its people, in the order it showed them. Search keeps to the group you picked from; the bell skips a notification with no person. Open it directly: https://crm.skode.ai/my-work ## Step 4: On a contact Open a contact from **Contacts** or a profile built on Contacts. At the top right of the Contact page, ‹ and › go to the previous and next contact in that list, with your place between them. The keys j and k work too, and the profile stays with you. Open it directly: https://crm.skode.ai/contacts ## Step 5: When it says “Back to Enquiries” instead An enquiry opened from a task, a chat or a link has no list behind it, so the bar offers **Back to Enquiries** instead. Tap it and open the enquiry from the list to step through from there. The list also rests after 30 minutes in which you neither use it nor open anything from it — open it again to pick up where you were. ## Common questions ### How do I go to the next enquiry on a computer? At the top right of the enquiry, the ‹ and › arrows go to the previous and next enquiry, with your place in the list between them. The keyboard works too: j or -> for the next, k or ← for the previous, and Esc goes back to Enquiries. ### Previous and Next disappeared while I was working through my list That was a fault, fixed on 14 Oct 2026: the list behind them used to expire 30 minutes after it loaded, even while you were using it, so after half an hour of calls the bar changed to “Back to Enquiries”. Now the list stays while you keep opening enquiries from it, and rests only after 30 minutes in which you open nothing from it. ### Previous and Next were missing with a filter on, or from a profile That was a fault, fixed on 10 Nov 2026. A list left open for half an hour, a list in a profile, or an enquiry opened in a new tab could lose both buttons. Now they stay, and they walk exactly the list you opened the enquiry from. ### Can I go to the next person from My day, search or a notification? Yes, since 11 Nov 2026. Open a person from My day, a My Work list, search results or the bell, and Previous and Next walk that list in the order it showed. Opening from the Enquiries list again switches back to that list. ### Is there Next and Previous on a contact? Yes, since 11 Nov 2026: a contact opened from Contacts or a Contacts-based profile has ‹ and › at the top right of its page. They walk the rows the list showed; at the last row Next is grey. ### Next is grey You are on the last enquiry of your list, with its filters. Clear or change the filter to walk a longer list. ### On my phone the arrows are at the top, not in a bar at the bottom Your phone is showing the computer’s layout of the enquiry. The arrows at the top work exactly as Previous and Next do. Videos and screenshots © 2026 SkedX, with sample data only. Share and link to them freely; copying the SkedX product or its design is not allowed. Terms: https://skode.ai/terms/ ## Related guides - Reading a profile page: https://skode.ai/help/crm/profiles/the-profile-page/ - Search, filter, and save views: https://skode.ai/help/crm/profiles/find-and-filter-profiles/ - Sort a list by any column: https://skode.ai/help/crm/profiles/sort-a-list-by-any-column/ - See each enquiry’s next step, and add a follow-up where there is none: https://skode.ai/help/crm/profiles/see-each-enquirys-next-step/ - What you’re told when work is assigned or moved: https://skode.ai/help/crm/team/what-youre-told-when-work-moves/ Source: https://skode.ai/help/crm/profiles/go-to-the-next-enquiry/