# If SkedX CRM stays on “Signing you in”

> In SkedX CRM, when you are already signed in and the jump from the sign-in page to your CRM does not land (it can happen for a moment while a new version is going live), “Signing you in…” turns, after about seven seconds, into “You’re signed in, but your CRM didn’t open.” with two buttons. Open SkedX CRM loads the same page in full. Sign in again starts signing in from the beginning. It never spins for ever, and nothing you were working on is lost.

Product: SkedX CRM · Topic: Your team · Draft — steps not yet re-verified in the live product

The CRM usually opens at once. If it does not, the page tells you within a few seconds and gives you a way on.

## Step 1: See what happened

Wait a few seconds. If the CRM has not opened, “Signing you in…” changes to **You’re signed in, but your CRM didn’t open**.
Open it directly: https://crm.skode.ai/login

## Step 2: Open the CRM

Press **Open Skode CRM**. The page you were going to loads in full. This is the one to try first.

## Step 3: Sign in again

If it still does not open, press **Sign in again**. That starts signing in from the beginning.

## Common questions

### Why did this happen?

Most often a new version of the CRM was going live at that moment. It is usually over within a minute or two.

### Did I lose anything?

No. You were already signed in and nothing was being saved at this point.

### It keeps coming back

Close the tab and open SkedX CRM again. If it still happens, contact support and say when it started.

Videos and screenshots © 2026 SkedX, with sample data only. Share and link to them freely; copying the SkedX product or its design is not allowed. Terms: https://skode.ai/terms/

## Related guides
- Open a link from a SkedX email or notification: https://skode.ai/help/crm/team/open-a-link-from-a-skode-email/
- What you’re told when work is assigned or moved: https://skode.ai/help/crm/team/what-youre-told-when-work-moves/

Source: https://skode.ai/help/crm/team/if-skode-crm-stays-on-signing-you-in/