# Remove someone from your team in SkedX CRM > In SkedX CRM, an owner or admin removes a person from the company at Settings → Users: open the ⋮ menu (User actions) on their row and choose Delete User. A dialog asks what happens to everything they own (enquiries, deals, tasks, contacts and more): reassign it all to one teammate, share their enquiries out through an assignment rule you already built, or leave it unassigned. Then click Remove user. The person leaves this company only; any other company they work in is untouched, and they are signed out once. Since 13 Oct 2026 removing someone also takes them out of SkedX sign-in, so they stay removed (before, the hourly roster sync could add them back) and their seat is free straight away; the seat count updates within a minute. If SkedX sign-in does not answer, nobody is removed and the screen says to try again in a minute. Only a new invite brings a removed person back. To lock someone out of every SkedX app at once, use Access on accounts.skode.ai instead. Product: SkedX CRM · Topic: Your team · Draft — steps not yet re-verified in the live product When someone leaves, take them out once. Their records go where you choose, they stay out, and their seat is free for the next person. ## Step 1: Open Users and find the person In SkedX CRM, open **Settings** -> **Users**. Find the person’s row and click its **⋮** menu. Open it directly: https://crm.skode.ai/settings/users ## Step 2: Choose Delete User Choose **Delete User**. Nothing happens yet — a dialog asks about their records first. ## Step 3: Choose who takes over their records Pick what happens to everything they own: give it all to one teammate, share their enquiries out through an assignment rule you already use, or leave everything unassigned. Then click **Remove user**. ## Step 4: Their seat is free They leave your company at once and stay out — only a new invite brings them back. Their seat is free straight away: within a minute the seat count drops by one and **Seats available** goes up, ready for the next person. ## Common questions ### Are the people who receive the work told? Yes. When you remove someone and hand their work to a teammate or a rule, each person who receives it gets one email and one notification listing what they got — never one per record. ### Will they come back on their own? No. Removing someone also takes them out of SkedX sign-in, so nothing adds them back. Before 13 Oct 2026 the hourly roster sync could; if that happened to you, remove them once more. To bring someone back on purpose, invite them again. ### When is their seat free? Straight away. The seat count on Users updates within a minute. Need more seats? See [Buy a plan or add seats](https://skode.ai/help/accounts/plans-and-billing/buy-a-plan-or-add-seats/). ### It says “SkedX sign-in didn’t answer”. What now? Nobody was removed and nothing changed. Try again in a minute. ### It says they are the owner. What now? The company’s owner can’t be removed. Make someone else the owner first, then remove them. ### Do they lose other companies they work in? No. Only this company. They are signed out once and can sign back in to the others. ### What about Flow, Forms and Automate? This removes them from the CRM’s company. To lock someone out of every SkedX app at once, see [Remove someone’s access to every SkedX app](https://skode.ai/help/accounts/your-organization/remove-someones-access/). Videos and screenshots © 2026 SkedX, with sample data only. Share and link to them freely; copying the SkedX product or its design is not allowed. Terms: https://skode.ai/terms/ ## Related guides - Turn someone off in every SkedX app: https://skode.ai/help/accounts/your-organization/turn-someone-off-in-every-skode-app/ - Remove someone from your company in SkedX Automate: https://skode.ai/help/automate/team/remove-someone-from-your-company-in-skode-automate/ - Remove someone from your company in SkedX Flow: https://skode.ai/help/flow/team/remove-someone-from-your-company-in-skode-flow/ - Remove someone from your company in SkedX Forms: https://skode.ai/help/forms/team/remove-someone-from-your-company-in-skode-forms/ - Assign profiles to your team: https://skode.ai/help/crm/profiles/assign-profiles-to-your-team/ - Send enquiries to the right person with rule conditions: https://skode.ai/help/crm/profiles/assignment-rule-conditions/ - Remove someone from your company in every SkedX app: https://skode.ai/help/accounts/your-organization/remove-someones-access/ - Buy a plan or add seats: https://skode.ai/help/accounts/plans-and-billing/buy-a-plan-or-add-seats/ - What you’re told when work is assigned or moved: https://skode.ai/help/crm/team/what-youre-told-when-work-moves/ Source: https://skode.ai/help/crm/team/remove-someone-from-your-team/