# A contact’s Activity in SkedX Flow: everything that happened, in one list

> In SkedX Flow, open a contact and choose the Activity tab: one list, newest first and grouped by day, of everything that happened with that person — chats started, closed, reopened and assigned; campaigns that reached them (sent, delivered, read, tapped); automations that ran for them and what each did; audiences joined and left; tags; notes; opt-in and opt-out; field changes; calls; and what an automation added with “Add to activity”. Filter with the chips: Chats, Campaigns, Automations, Audiences & tags, Notes & consent, Website, CRM. Website visits come from SkedX Signal and CRM stage changes from SkedX CRM; both are read live and marked, never stored in Flow. Tag, opt-out and audience-left and field changes are kept from the day the timeline shipped. The contact window in the inbox shows the same list.

Product: SkedX Flow · Topic: Contacts · Draft — steps not yet re-verified in the live product

Before you reply to someone, see what already happened: what they asked last time, which campaign they read, what an automation sent them, and who on your team spoke to them. It is all on the contact’s Activity tab.

## Step 1: Open a contact’s Activity

Open the contact — from **Contacts**, or the name at the top of a chat — and choose **Activity**. The filters sit above one list, newest first, grouped by day; each row says what happened, who or what did it, and opens what it is about.
Open it directly: https://flow.skode.ai/contacts

## Step 2: Show one kind

Tap a filter — here **Automations** — to see only that kind; each number says how many. A row opens what it is about: **Open the automation**, **Open the chat**, the campaign. A run that skipped or stopped is shown in amber with the reason.

## Step 3: Website visits

Website visits and clicks come from SkedX Signal, matched by the contact’s phone or email, and are read live — Flow never stores them. If Signal is not set up for your workspace yet, the Website filter says so and offers **Set up Signal**.

## Step 4: What is kept from when

Chats, campaigns, notes, joining an audience and what automations did come across from the start. Tags, opt-outs, leaving an audience and field changes are kept from the day the timeline shipped — before that, Flow knew only the current ones. The end of the list says both dates.

## Common questions

### Why don’t I see every message?

A chat is one row — when it started, who closed it and how many messages — so a long chat does not bury everything else. **Open the chat** shows every message.

### Are the CRM rows stored in Flow?

No. They are read live from SkedX CRM each time and marked “SkedX CRM”. Flow keeps its own timeline; the CRM keeps its own.

### One part says it couldn’t load. What now?

Each source loads on its own — Flow, SkedX Automate, SkedX Signal, SkedX CRM. If one does not answer, a note says which, with **Try again**; everything else still shows.

Videos and screenshots © 2026 SkedX, with sample data only. Share and link to them freely; copying the SkedX product or its design is not allowed. Terms: https://skode.ai/terms/

## Related guides
- Your inbox opens instantly and new messages arrive live: https://skode.ai/help/flow/inbox/inbox-opens-instantly/
- Contacts and conversations over the API: https://skode.ai/help/flow/developers/contacts-and-conversations-api/
- See every automation on the Workflows page — and what starts each one: https://skode.ai/help/flow/automation/see-every-automation-on-the-workflows-page/
- A contact is marked Not on WhatsApp: https://skode.ai/help/flow/contacts/a-contact-is-marked-not-on-whatsapp/

Source: https://skode.ai/help/flow/contacts/a-contacts-activity-in-skode-flow/