# Add your riders for order updates

> In SkedX Flow, open Skills → Order updates. Under Your riders, type each rider’s name and phone number (at least 8 digits), click Add a rider for more, and click Save riders. A row without a name or a callable number is left out, and the page says so. When an order goes Out for delivery, you pick one of these riders, and the customer gets “Rider Manu, arriving 4–6 pm, Call Manu: +91 …”. The Order updates skill shows Ready once you have at least one rider. Only an admin can change the list.

Product: SkedX Flow · Topic: Skills & selling · Draft — steps not yet re-verified in the live product

The customer wants to know who is coming and how to reach them. Add your riders once; every Out for delivery update carries the right name and number.

## Step 1: Open Skills → Order updates

In the menu, open **Automation -> Skills** and find **Order updates**. Its button says **Add your riders** until you have one, then **Open**.
Open it directly: https://flow.skode.ai/skills/order-updates

## Step 2: Type each rider and save

Type the rider’s name and phone; **Add a rider** adds another row. Click **Save riders**. A row without a name or a phone of 8+ digits is left out, and the page says how many.

## Common questions

### Does the rider get a message?

No — only the customer is told. The rider’s name and number go in the customer’s update.

### Who can change the list?

An admin (anyone allowed to change the business’s settings).

## Useful links
- Order updates in SkedX Flow — Your riders: https://flow.skode.ai/skills/order-updates

Videos and screenshots © 2026 SkedX, with sample data only. Share and link to them freely; copying the SkedX product or its design is not allowed. Terms: https://skode.ai/terms/

## Related guides
- Send an order update: Confirmed, Packed, Out for delivery, Delivered: https://skode.ai/help/flow/skills/send-an-order-update/
- Your skills: everything SkedX can do in a chat, on one page: https://skode.ai/help/flow/skills/your-skills/

Source: https://skode.ai/help/flow/skills/add-your-riders-for-order-updates/