# Your skills: everything SkedX can do in a chat, on one page

> In SkedX Flow, Skills (menu Automation → Skills) is one page listing what SkedX can do in a chat: Catalog, Payments, Offers & coupons and Order updates under Sell; Bookings under Book; Lead forms and Address capture under Collect; Complaints, Callback requests and Bot hand-off under Support; Contact lookup, CRM lead status, Run an automation and Your API skills under Connect. Each skill is used by your AI models, your automations and your team in the inbox. The header counts how many are ready and how many need setup. Each card shows the channels it works on, what it needs (for example your products and a WhatsApp number, each with a green or amber dot), how many AI models use it, and its state: Ready, Not set up, Waiting for Meta or Coming. Set up opens the skill’s setup; a skill that is not built yet offers Notify me, and SkedX tells you on this page when it opens. The “Sell on WhatsApp” path at the top shows the order to set things up in: Catalog, then Payments, then ready-made journeys, then a test.

Product: SkedX Flow · Topic: Skills & selling · Draft — steps not yet re-verified in the live product

A skill is something SkedX can do in a chat — show your products, take a booking, collect a form. Your AI models, your automations and your team all use the same skills, so you set each one up once, here.

## Step 1: Open Skills

In the menu, open **Automation** and click **Skills**. The top of the page counts how many skills are **ready** and how many **need setup**.
Open it directly: https://flow.skode.ai/skills

## Step 2: Follow the path to sell on WhatsApp

The **Sell on WhatsApp** path shows the order to set things up in. Start with **Catalog**. A step that is still being built offers **Notify me**, and a step that needs an earlier one says which.

## Step 3: Find a skill

Type what you want in the search box — for example “pay”, “slot” or “address”. Or pick a group: **Sell**, **Book**, **Collect**, **Support** or **Connect**.

## Step 4: Read a skill’s card

Each card shows the channels the skill works on and what it **needs** — a green dot is in place, an amber dot is missing; click one to fix it. Its state is at the bottom: **Ready**, **Not set up**, **Waiting for Meta** or **Coming**.

## Step 5: Set it up, or ask to be told

Click **Set up** (4 in the picture above) to open the skill’s setup — for Catalog that is [Set up your catalog](https://skode.ai/help/flow/skills/set-up-your-catalog/). On a skill marked **Coming**, click **Notify me**; SkedX tells you on this page when it opens.

## Common questions

### Is a skill the same as an automation?

No. A skill is what can be done in a chat, such as sending a product. An automation decides when to do it, such as “when someone taps Buy now, send the product list”. Your AI models, your automations and your team all use the same skills.

### Why does Payments say Coming?

Payments inside WhatsApp is being built. Click **Notify me** and you will be told on the Skills page when it opens.

### What does “0 bots” on a card mean?

None of your AI models uses that skill yet. The catalog setup’s last step lets you switch it on for each AI model.

## Useful links
- Skills in SkedX Flow — menu Automation → Skills: https://flow.skode.ai/skills

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## Related guides
- Set up your catalog: put your products on WhatsApp, step by step: https://skode.ai/help/flow/skills/set-up-your-catalog/
- Send products from the inbox: one product or a list, in the chat: https://skode.ai/help/flow/inbox/send-products-from-the-inbox/
- Ask a customer for their delivery address in the chat: https://skode.ai/help/flow/inbox/ask-a-customer-for-their-delivery-address/
- Send an order update: Confirmed, Packed, Out for delivery, Delivered: https://skode.ai/help/flow/skills/send-an-order-update/
- Add your riders for order updates: https://skode.ai/help/flow/skills/add-your-riders-for-order-updates/
- Send a form from the inbox: https://skode.ai/help/flow/inbox/send-a-form-from-the-inbox/
- Offer a time from the inbox — the customer taps one and it is booked: https://skode.ai/help/flow/inbox/offer-a-time-from-the-inbox/

Source: https://skode.ai/help/flow/skills/your-skills/