Log voice calls, capture SMS conversations, and track all communication touchpoints on lead timelines automatically.
What you get
- Voice call logging and recording
- SMS message tracking on lead timelines
- Call analytics with duration and outcome data
- Programmable voice and SMS via APIs
- Contact sync between Vonage and CRM
- Call routing and queue management
- Multi-channel communication tracking
- Webhook-based event notifications
Setup guide
How to get Vonage working with SkedX CRM.
- Create a Vonage Business account
- Go to SkedX CRM Settings → Integrations → Vonage
- Configure webhook endpoint for call events
- Map Vonage contact fields to CRM lead fields
- Enable automatic call and SMS logging
Questions
How do I connect Vonage with SkedX?
Connecting Vonage to SkedX CRM takes 5 steps: Create a Vonage Business account; Go to SkedX CRM Settings → Integrations → Vonage; Configure webhook endpoint for call events; Map Vonage contact fields to CRM lead fields; Enable automatic call and SMS logging. No developer setup is required — you can complete it from your SkedX dashboard.
What can I do with the Vonage integration?
With the Vonage integration you can: Voice call logging and recording; SMS message tracking on lead timelines; Call analytics with duration and outcome data. Everything stays in sync with SkedX CRM.
Is the Vonage integration available now?
Yes — the Vonage integration is available now as part of SkedX CRM, in the Communication category.
