Template message
Variables (5)
{{customer_name}} | The customer's first name or full name |
{{item_count}} | Number of items in the cart |
{{item_list}} | Formatted list of ordered items |
{{cart_total}} | Total value of items in the cart |
{{cart_url}} | Link back to the shopping cart |
Best practices
- Send within 1 hour of abandonment — recovery rates drop 50% after 2 hours.
- List the specific items to remind them what caught their eye.
- Do not offer a discount in the first message — save that for follow-ups.
- Include a direct link back to the cart with items pre-loaded.
From copy to sent in minutes
- Copy the template. Grab the message text with one click — variables and all.
- Replace variables. Swap the 5 placeholders with your real customer data.
- Send via WhatsApp. Submit for approval and broadcast through SkedX Flow.
Send this template with SkedX FlowGet started →
