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WhatsApp template · Abandoned Cart

Abandoned cart — 24 hours with discount

Follow up 24 hours later with a discount incentive to recover the sale.

E-CommerceCart recovery — discount offer5 variables261 characters

Template message

Demo StoreWhatsApp

Hi {{customer_name}}, your cart is waiting! We noticed you were interested in: {{item_list}} Good news — use code {{discount_code}} for {{discount_percent}}% off your order. Complete your purchase: {{cart_url}} This code expires in 24 hours. Don't miss out!

Variables (5)

{{customer_name}}The customer's first name or full name
{{item_list}}Formatted list of ordered items
{{discount_code}}The promotional discount code
{{discount_percent}}Discount percentage value
{{cart_url}}Link back to the shopping cart

Best practices

  • Only offer a discount in the second follow-up — many customers convert without one.
  • Create urgency with a time-limited discount code.
  • Keep the discount modest (5-10%) to protect margins.
  • Limit abandoned cart sequences to 2-3 messages maximum.

From copy to sent in minutes

  1. Copy the template. Grab the message text with one click — variables and all.
  2. Replace variables. Swap the 5 placeholders with your real customer data.
  3. Send via WhatsApp. Submit for approval and broadcast through SkedX Flow.
Send this template with SkedX FlowGet started →
abandoned cartrecoverydiscount24-hour

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