Reach out to customers who have been inactive for 30 days with a special offer.
Template message
Variables (7)
{{customer_name}} | The customer's first name or full name |
{{business_name}} | Your company or brand name |
{{new_feature_1}} | First new feature or product update |
{{new_feature_2}} | Second new feature or product update |
{{discount_percent}} | Discount percentage value |
{{promo_code}} | Promotional code string |
{{shop_url}} | Link to your online store |
Best practices
- Highlight what is new since their last visit to reignite interest.
- Offer a meaningful discount (10-15%) for win-back campaigns.
- Always include an unsubscribe option for re-engagement messages.
- Segment by last purchase value — high-value customers deserve a personal touch.
From copy to sent in minutes
- Copy the template. Grab the message text with one click — variables and all.
- Replace variables. Swap the 7 placeholders with your real customer data.
- Send via WhatsApp. Submit for approval and broadcast through SkedX Flow.
Send this template with SkedX FlowGet started →
