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WhatsApp template · Welcome Messages

Welcome new customer

Greet first-time customers with a warm welcome and point them to helpful resources.

GeneralCustomer onboarding3 variables223 characters

Template message

Demo StoreWhatsApp

Hi {{customer_name}}! Welcome to {{business_name}}. We're thrilled to have you on board. Here's what you can do next: - Browse our catalog at {{website_url}} - Reach out anytime for support We look forward to serving you!

Variables (3)

{{customer_name}}The customer's first name or full name
{{business_name}}Your company or brand name
{{website_url}}Your website URL or landing page link

Best practices

  • Send within 5 minutes of signup for maximum engagement.
  • Keep it concise — avoid overwhelming new users with too many links.
  • Include a clear next step so the customer knows what to do.
  • Personalize the greeting with the customer's first name.

From copy to sent in minutes

  1. Copy the template. Grab the message text with one click — variables and all.
  2. Replace variables. Swap the 3 placeholders with your real customer data.
  3. Send via WhatsApp. Submit for approval and broadcast through SkedX Flow.
Send this template with SkedX FlowGet started →
welcomeonboardingnew customergreeting

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