Template message
Variables (5)
{{customer_name}} | The customer's first name or full name |
{{order_id}} | The unique order or reference number |
{{item_summary}} | Brief summary of ordered items |
{{order_total}} | Total order amount with currency symbol |
{{delivery_date}} | Expected delivery date |
Best practices
- Send immediately after the order is placed for maximum customer confidence.
- Include the order number prominently so customers can reference it.
- Set realistic delivery expectations to reduce support inquiries.
- Keep financial amounts formatted clearly with currency symbols.
From copy to sent in minutes
- Copy the template. Grab the message text with one click — variables and all.
- Replace variables. Swap the 5 placeholders with your real customer data.
- Send via WhatsApp. Submit for approval and broadcast through SkedX Flow.
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