Template message
Variables (7)
{{customer_name}} | The customer's first name or full name |
{{service_name}} | Name of the booked service |
{{appointment_date}} | Date of the appointment |
{{appointment_time}} | Time of the appointment |
{{location_address}} | Physical address or location name |
{{preparation_notes}} | Pre-visit preparation instructions |
{{support_phone}} | Your support phone number |
Best practices
- Include all critical details — date, time, location — in one message.
- Add preparation notes (what to bring, what to expect) to reduce no-shows.
- Always provide a way to reschedule so the customer does not ghost.
- Send immediately upon booking for maximum confidence.
From copy to sent in minutes
- Copy the template. Grab the message text with one click — variables and all.
- Replace variables. Swap the 7 placeholders with your real customer data.
- Send via WhatsApp. Submit for approval and broadcast through SkedX Flow.
Send this template with SkedX FlowGet started →
