Template message
Variables (6)
{{restaurant_name}} | Name of the restaurant |
{{order_id}} | The unique order or reference number |
{{item_list}} | Formatted list of ordered items |
{{order_total}} | Total order amount with currency symbol |
{{ready_time}} | Estimated time the order will be ready |
{{delivery_address}} | Customer delivery address |
Best practices
- Include estimated ready time — time-sensitive orders need clear expectations.
- Mention the delivery address so the customer can verify before it is too late.
- Provide a way to make last-minute changes or cancellations.
- List each item so the customer can confirm accuracy.
From copy to sent in minutes
- Copy the template. Grab the message text with one click — variables and all.
- Replace variables. Swap the 6 placeholders with your real customer data.
- Send via WhatsApp. Submit for approval and broadcast through SkedX Flow.
Send this template with SkedX FlowGet started →
