Template message
Variables (5)
{{customer_name}} | The customer's first name or full name |
{{order_id}} | The unique order or reference number |
{{delivery_window}} | Estimated delivery time window |
{{delivery_address}} | Customer delivery address |
{{tracking_url}} | Link to track the shipment |
Best practices
- Include a delivery window so the customer can plan their day.
- Confirm the delivery address in case the customer wants to redirect.
- Provide a live tracking link for real-time updates.
- Send early in the morning when the package goes on the delivery truck.
From copy to sent in minutes
- Copy the template. Grab the message text with one click — variables and all.
- Replace variables. Swap the 5 placeholders with your real customer data.
- Send via WhatsApp. Submit for approval and broadcast through SkedX Flow.
Send this template with SkedX FlowGet started →

