Template message
Variables (4)
{{customer_name}} | The customer's first name or full name |
{{business_name}} | Your company or brand name |
{{visit_date}} | Date of the service visit |
{{staff_name}} | Name of the staff member who served them |
Best practices
- Send within 2 hours of the service visit while the experience is fresh.
- Mention the specific staff member to collect actionable feedback.
- Use numbered options for easy one-tap responses.
- Allow free-text follow-up for customers who want to elaborate.
From copy to sent in minutes
- Copy the template. Grab the message text with one click — variables and all.
- Replace variables. Swap the 4 placeholders with your real customer data.
- Send via WhatsApp. Submit for approval and broadcast through SkedX Flow.
Send this template with SkedX FlowGet started →
