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SkedX Call Intelligence at the Pro price for 12 months, and what happens after

2 min readFor adminsIn review

Intelligence — AI notes and call scoring on every call — at the Pro price for your first 12 months.

Here is what you pay, what happens on the day it ends, and how to keep it.

In review: written from the product, not yet walked through live.

1See the offer on the plans

On the SkedX Call plans, Intelligence shows its own price crossed out next to the Pro price (1), and what happens after the 12 months, with the price to keep it (2). It is the plan picked first while the offer runs.
The SkedX Call plan cards: Intelligence with ₹1,799 crossed out and ₹1,299 (1), and "For 12 months, then Pro at the same price" with the price to keep it (2)

Open the Call plans

2Check the price before you pay

The order summary lists Intelligence at its own price (1), the offer as a discount line, Intelligence at the Pro price for 12 months (2), and the total with GST (3). There is no code to type — the offer applies itself.
The order summary: SkedX Call — Intelligence at ₹1,799 (1), the line Intelligence at the Pro price for 12 months −₹500 (2), and the total with GST (3)

3See when the 12 months end

Accounts → Billing shows what you pay and the date Call moves to Pro (1), and Keep Intelligence with its price from that date (2). Active plans says it too (3).
Billing: the offer card with the price, the switch date and the price to keep Intelligence (1), the Keep Intelligence button with its price (2), and the Active plans line "Pro price until" the date (3)

Open Billing

4Keep Intelligence, or change your mind

Press Keep Intelligence to stay on it after the offer. The card then says the new price from the switch date (1), and Move to Pro (2) takes the choice back. Active plans shows what you chose (3). Only an owner or admin can change it.
Billing after Keep Intelligence: the card says Intelligence stays on with the price from the switch date (1), Move to Pro (2), and Active plans says Intelligence kept (3)

5The reminder before it ends

Fourteen days before the switch, an email and a notice on Calls → settings → Calling in the CRM say the date and what stops, with Keep Intelligence. If you already chose, you get no notice.

6When the 12 months end

On the switch date Call moves to Pro at the same price, on its own: nothing to cancel, and your autopay amount stays the same. Calls, recordings and AI notes made so far stay on your records. If you kept Intelligence, it carries on at its own price and autopay moves to it.

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Common questions

Who gets the offer?

A company buying SkedX Call Intelligence, or upgrading to it, for the first time — billed monthly, in India. It is once per company, and it applies by itself.

Will my price change after 12 months?

No. Call moves to Pro, which costs the same ₹1,299 a user a month. Only if you keep Intelligence does the price become ₹1,799 a user, from the switch date.

What stops on Pro?

AI notes and call scoring. Every call is still recorded and transcribed.

Can I move to Pro before the 12 months end?

Yes — choose Pro on the Call plans. The price is the same; AI notes and call scoring stop from then.

What happens to autopay?

It keeps the same amount through the switch to Pro. If you keep Intelligence, autopay moves to ₹1,799 a user from the switch date — the figure the Keep button shows.
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