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Help · Accounts · Your organization

Choose which website addresses Signal counts

Your numbers should be your customers, not your developer’s laptop.

2 min readFor adminsIn review

Signal keeps only your website and tells you what it left out.

In review: written from the product, not yet walked through live.

1See what was not counted

Open Signal on accounts.skode.ai and choose Install & websites. Under Where Signal listens, Not counted this month (1) says how many visits came from addresses that aren’t your website. Choose See the addresses (2) to list them.
Where Signal listens: (1) Not counted this month with 5,772 events, (2) See the addresses

Open Signal on accounts

2Count an address that is yours

A developer’s preview such as localhost says never counted (1) — it is never your website. On any other address that is really yours, choose Count it (2); its visits are stored from then on. To add a whole new website instead, use + Add a website (3).
The addresses: (1) localhost marked never counted, (2) Count it on another address, (3) + Add a website

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Common questions

We have several websites and landing pages. Do we need several Signal scripts?

No. Your company has one Signal, and the same script goes on every website and landing page you own — add each address here. One record per company means a person who reads your landing page and then fills in a form on your main website is one person, with the ad that first brought them. A second Signal is only for a separate brand, and SkedX support sets it up with you.

Are the visits that were not counted stored anywhere?

No. Signal keeps only the address and how many visits came from it, for up to 35 days. No page, person or visit is stored.

My site is on netlify.app — will Signal ignore it?

Not if you count it. Hosting addresses are left out until you choose Count it on yours; Signal then adds that exact address, not every site on the same service.

Can I count localhost?

No. A developer’s machine or preview is never your website, so its visits are never stored.

Useful links

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